Frequently Asked Questions

Horga Apartment Management System
If you operate a dormitory, apartment, mansion, room rental, retail rental, or any daily or monthly rental business of any size—whether small, medium, or large—you can start using the Horganice system immediately.
The Horganice system is a platform that connects entrepreneurs (business owners) and tenants for faster communication. It helps manage dormitories and apartments more conveniently and efficiently, featuring an ultra-simple billing (invoicing) process that sends digital bills directly to tenants for immediate viewing. Additionally, it offers a variety of useful features such as a digital announcement board, data analytics, profit statistics, and income/expense tracking. These tools assist in professional planning and management, helping to establish business standards for sustainable and long-term growth.
The Horganice system is a modern solution designed for the digital age. It enhances management efficiency and ensures all data is organized systematically. With accurate data analytics and real-time activity notifications, business owners can easily monitor every movement within their business, track instant profit and loss, and identify issues quickly. Furthermore, Horganice offers numerous features that benefit entrepreneurs while providing seamless convenience for tenants.
The Horganice system offers standard core functions, including rent billing, lease agreement creation, and real-time room status tracking (vacant, reserved, or occupied). It handles receipt issuance, water and electricity meter recording, and dormitory announcements. The system is fully equipped with advanced features such as staff permission management, income and expense tracking, and comprehensive profit/loss analytics with visual graphs. Real-time notifications keep you updated on every movement within your business. Beyond management tools, Horganice provides essential conveniences for tenants, allowing them to view bills instantly and stay updated with dormitory news. Additionally, the system includes interactive activities for tenants to participate in and enjoy.
Horganice is a cloud-based system that allows you to access your data anytime, anywhere, using any device—whether it’s a smartphone, computer, or tablet. It effectively reduces operational costs while enhancing business potential and establishing professional standards. This efficiency allows owners to transition into a "passive income" (Seua Non Gin) management style with ease. With Horganice, you are no longer tied to a desk. As long as you have an internet connection, you can manage your business from anywhere—whether you are traveling abroad, having dinner, hanging out with friends, or managing other ventures simultaneously.
The Horganice system offers a 30-day free trial to get you started. Subscription packages are available on both monthly and annual billing cycles, with each package offering different sets of features. You can select the package that best fits your business needs.
Horganice is designed to significantly boost your operational efficiency. Built for the digital age, it ensures all documents are neatly organized and accessible whenever needed. Data transmission is lightning-fast—no more waiting days for updates. With real-time tracking of cash flow and instant profit/loss insights, you can identify business flaws early, allowing you to adapt quickly and build a competitive advantage. The system simplifies complex procedures, making them straightforward and tailored to an entrepreneur's needs. Whether you manage one property or several, your data is updated in real-time. You are no longer tied to an office; you can manage your business from anywhere, at any time. Furthermore, Horganice reduces overhead costs for owners while providing tenants with instant access to important dormitory news and updates.
The Horganice system stores its database on Amazon Web Services (AWS), which adheres to world-class security standards. Accessing and viewing data requires a correct Username and Password. Information is only displayed upon successful authentication, ensuring that only the account owner or authorized entrepreneur has access to the sensitive business data.
If you forget your password, you can immediately click the "Forgot Password" button on the login page. The system will send an SMS to your registered mobile number, allowing you to reset your password instantly. Alternatively, you can contact our support team to have your password reset for you.
The Horganice system operates in two parts: Part 1: The Owner/Manager Side – Property owners manage all data via the website or the Horganice Owner app. Once rent billing (invoicing) or announcements are completed, they can be sent to tenants instantly. Part 2: The Tenant Side – Tenants use the Horganice app designed specifically for them. They can receive news and rent bills (invoices) immediately after the owner sends them. Additionally, owners can add administrators or staff to manage tasks and set specific data access permissions for each user.
The Horganice system requires an internet connection to function. Without internet, data will not update and notifications will not be sent. However, once a connection is established, all information and alerts will update immediately (similar to how Facebook or LINE operates). You can access the Horganice system via Wi-Fi, 4G, 5G, or any other internet service. As long as your mobile device or computer is connected to the internet, all notifications and data updates will remain current and happen in real-time as activities occur.
Yes, you can. The Horganice system has no minimum room requirement and no limit on the number of rooms. Whether you have only 1–2 rooms or a very large number, you can use the system immediately.
Horganice offers service through monthly and annual subscription models. If users encounter any issues or have questions, our dedicated support team is available to provide consultations. Furthermore, we continuously develop and update the system to ensure the best experience and convenience for both property owners/entrepreneurs and their tenants at all times.
Currently, payments or rent collections cannot be processed directly through the application. Tenants are required to transfer funds via bank counters, ATMs, or Mobile Banking and then submit their proof of transfer (receipt/slip) through the application.
All packages are capable of printing rent invoices and documents.
The service fee is calculated per building (1 package / 1 building), available in both monthly and annual plans. If you own multiple buildings or blocks, you can choose different packages for each depending on your needs, as each package offers different features. You can view more details at: https://apartment.horga.co/pricing/
Dormitory owners or administrators can manually enter the tenant's information into the system. Alternatively, you may offer promotions or attractive incentives to encourage and persuade them to participate in the digital system.
Tenants can view dormitory information, your designated bank account details for rent transfers, their monthly rent bills, and dormitory news. They can also send reports or requests to the management, receive parcel notifications, and view visual analytics of their own water and electricity consumption.
Once you have configured your utility rate settings, simply enter the current water and electricity meter readings. The system will automatically calculate the usage units and the total amount due based on your predefined settings.
Property owners or administrators can communicate with tenants via the announcement board. You can choose to broadcast news to the entire building (all tenants) or send notifications to specific individuals (room by room).
Yes, the Horganice system is capable of printing lease agreements.
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